Your Questions, Answered

  • SAYSO is premium, word-driven streetwear.
    Each piece is designed to say something meaningful — without saying too much.
    Words worn with intention.

  • Yes. All SAYSO pieces are designed to be unisex with a relaxed, modern fit.

    If you prefer a true-to-size look, order your usual size.
    For a more oversized feel, we recommend sizing up.

    Fit details are included on each product page.

  • We use high-quality, heavyweight fabrics chosen for comfort, durability, and structure.

    Every piece is selected to feel substantial — never thin or disposable.

  • Most orders are prepared within 2–5 business days.

    Once shipped, delivery typically takes 3–7 business days within the U.S.
    International delivery times may vary by location.

  • Yes.
    We offer free U.S. shipping on orders over $100.

  • Changes or cancellations can be requested within 24 hours of purchase.

    After that window, orders may already be in progress and can’t be modified.

    If you need help, please contact us as soon as possible.

  • Yes. We want you to love what you wear. If you're not completely satisfied, we accept returns for a full refund within 30 days of delivery.

    Return conditions:

    Items must be unworn, unwashed, and in original condition with all tags attached

    • Customer is responsible for return shipping costs

    • Refunds are issued to your original payment method within 5-7 business days after we receive and inspect the item

    • Email info@sayso.store to initiate your return

    Exchanges: We're happy to exchange items for a different size or color at no additional cost - you cover return shipping, we'll cover shipping the new item to you.

  • You can reach us through the Contact page on our site.
    We aim to respond within 1–2 business days.

  • Many SAYSO pieces are released in limited quantities or short runs.

    When something sells out, it may not return.

  • If your order arrives damaged or incorrect, please contact us within 7 days of delivery.

    In these cases, we will provide a replacement or refund at no additional cost.

  • Refunds are issued only for defective or incorrect items.

    All other approved returns are issued as store credit.

  • To request a return, contact us at info@sayso.store with your order number and a brief description of the issue.

    We’ll respond with next steps.